System Solutions Inc.Infrastructure. Cloud. IT services.
From infrastructure and cloud to technical support and software, start with a clear scope, the dependencies that matter, and what your team will need when the work is done.
Illinois roots.
Incorporated in 1988Our experience
A license renewal may force a platform decision. A workload may need to move, or a technical role may need filling. Start with the problem in front of you, and we’ll discuss the scope.
Whether you need a focused work package or a broader plan, start with the requirements, access and people involved.
A server, storage or network change can affect systems that are supposed to stay online. Start by identifying what depends on the equipment, then plan the order of changes, testing and handover around those dependencies.
A move is only one part of the work. Accounts need administration, systems need monitoring and backups need a recovery plan. We can discuss the migration and what comes after.
Many access problems start with accounts nobody has reviewed and devices nobody is tracking. Identify who needs to reach each system, from where and with what privileges, including the access rules for anyone doing remote infrastructure work.
Sometimes the gap is a person, not a project. First we write down the role, the skills, the hours of coverage and whether the work is onsite or remote. Then we talk honestly about how it can be filled, for one project or for ongoing systems support.
Start with the process that slows your team down: data typed in twice, a manual approval or a spreadsheet everyone relies on. Scope the application, integration or automation around the people who will use it, including what data it can reach and where a person should still check the result.
SSI's past contracts with Cook County covered network equipment and computer hardware maintenance between 2012 and 2021.
Tell us what needs to change and when. We can discuss the work, its dependencies and whether SSI is a good match.
Start with what is running, what needs to change and what cannot be interrupted. A network refresh or migration depends on the systems around it, so the scope should account for dependencies, access and recovery before equipment is ordered or work begins.
A good scope makes responsibilities visible. For a project or a subcontract, we define the people and skills needed, where the work happens, access requirements, milestones and how the work will be accepted.
A change is only useful if the people who take over can operate it. We discuss documentation, handover and support as part of the project scope, including who owns each responsibility after the work is complete.
If you are preparing a proposal and have an IT work package to place, tell us about the scope, timing and requirements. We can discuss whether SSI is a good match.
Plan the work packageAnswer a few questions about your project, support need or IT work package. Review, copy or save your plan as a PDF.
Use your answers to discuss scope and next steps with your team or SSI.
The work. The questions. The handover.
ILLUSTRATIVE EXAMPLE · NETWORK REFRESH
A team needs to replace aging network equipment without interrupting a busy office. The change needs an agreed maintenance window.
Which applications depend on the network? Who can authorize the window and a rollback? What access will the installers need?
Agree which connections and services will be tested, who signs off, and who receives the updated diagrams and support contacts.
An example to show the format, not a customer project or an assessment of your environment.
Answer a few questions to organize the work, open decisions and handover.
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YOUR PROJECT PLAN
These are questions to discuss, based on your answers. They are not a technical assessment.
Use these notes with your team. Your answers remain in this tab unless you choose to share them.
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Tell us about your project, support need, technical role or IT work package. We can discuss whether SSI is a good match.
Prefer email? Write to info@ssisolve.com.
Share the basics and we can follow up about your work. Your planner answers stay in this tab unless you choose to share them.
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